Missed-Call Text-Back

Turn every missed call into a text — and a booking

You're mid-service, the phone rings out, and that caller dials the shop down the street. Waveship texts them back in seconds — automatically — then drafts the booking conversation for you to approve.

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Your shopLive
📞 Missed call
Wed 12:07p · you were mid-fade
Hey it's Oak & Blade — just missed your call. Want a chair after lunch?
Texted back in seconds · auto-sent
yeah can you do 1:30?
1:30 with Andre is open — I'll hold it if you say yes 💈
AI-drafted · you approve
✓ Booked — Wed 1:30p with Andre
Approved by you

Sound familiar?

You can't stop mid-cut to answer the phone, so callers hit voicemail — and almost nobody leaves one.
A missed call is a customer with money in hand, ready to book with whoever answers first.
By the time you check your phone at close, the booking has gone cold.

How it works

Set it up once, in minutes

01

Connect your business number

Waveship watches for the calls you don't pick up — no new hardware, no forwarding gymnastics.

02

Preapprove your instant reply

You write one text-back in your voice. It's the single message allowed to send on its own — because answering a caller is a conversation, not a marketing blast.

03

The AI takes the booking from there

When they reply, the AI reads your calendar, offers real open times, and drafts each message for your one-tap approval.

Under the hood

Powered by AI Front Desk

This is one job of Waveship's AI Front Desk. Turn it on and you get the rest of it too — all on one plan, every message held for your approval.

Explore AI Front Desk →

Tuned for your trade

Built for the shops that live on rebooking

Hair Salons

Text the next color booking before they ghost

SMS marketing for hair salons →

Barbershops

Own the walk-in list. Text them back every two weeks.

SMS marketing for barbershops →

Nail Salons

Text the fill before the three-week clock slips

SMS marketing for nail salons →

Questions

Missed-Call Text-Back, answered

Is an automatic text back after a missed call legal?
Yes. Replying to someone who just called you is a conversation, not marketing — so the instant text-back is allowed, and it still honors STOP and your 10DLC registration. It isn't gated behind a marketing opt-in. If the chat turns to promotions, that's a separate opt-in we capture properly.
Does it send more than the first text on its own?
No. Only the first text-back — the one you preapprove — fires automatically. Every message after that is AI-drafted and waits for your one-tap approval.
Do I need a new phone or number?
No. It works with your existing business number and never replaces your phone or booking system.
What if the caller just had a quick question?
The AI answers it — hours, pricing, availability — and only escalates to you when a conversation actually needs a human.

Start free

Let AI proactively secure your next booking via text

Describe your shop once. AI drafts the texts. You just approve.

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14-day free trial · Every send stays compliant