Converse · Feature
AI Front Desk
Never lose a booking to a missed call — or a slow reply
Personalized AI replies that drive more bookings — missed calls and “anything Saturday?”, in your voice.
Why it earns its keep
The front desk that never goes to voicemail. Missed-call text-back, booking questions, and new reviews — all answered in your voice before you're out of the chair.
How it works
Simple to set up. Then it runs itself.
It all lands in one inbox
Missed calls, text replies, and new reviews arrive in one place — nothing slips to voicemail or an unread notification.
The AI drafts the reply
It reads your calendar for real openings and writes back the way you would — with a tap-to-book link so your deposit and policy stay put.
You approve; it sends
One tap on each draft. The only message that fires on its own is the instant missed-call text-back — the one thing you preapprove.
What it looks like
One feature, several jobs it does for you
Missed-Call Text-Back
A missed call texts back on its own
You're mid-cut and the phone rings out. Before that caller tries the shop down the street, Waveship texts them back in seconds — the one message you preapprove, so it fires without you. The conversation that follows is drafted for your approval.
Review replies
Every review answered — in your voice
A new five-star review deserves more than a thumbs-up. The AI drafts a warm, specific reply and holds it for your approval, so your Google profile always looks tended-to.
Even the hard ones
Calm, non-defensive replies to criticism
A two-star review is a test of composure. The AI drafts a reply that owns the miss, stays gracious, and never argues — the kind of response future clients read and trust.
What's included
AI Front Desk, in full
- Missed-call text-back: miss a call mid-service and the caller gets an instant, preapproved text back automatically.
- “Anything Saturday?” gets a real answer — the AI reads your calendar and offers open times with your client's usual stylist.
- Replies include a tap-to-book link, so the deposit and your policy stay on your booking page — never a promise it can't keep.
- New reviews get a reply drafted in your voice — gracious on praise, calm and non-defensive on criticism.
- Escalates to you the moment a conversation actually needs a human.
- STOP, START, and HELP handled instantly and compliantly.
Popular searches we solve
What people Google that AI Front Desk handles
The rest of the loop
Start free
Let AI proactively secure your next booking via text
Describe your shop once. AI drafts the texts. You just approve.
14-day free trial · Every send stays compliant