Run · Feature

AI Text Automations

The employee that earns while you're with a client

Each client gets a text on their own cadence — four weeks for one cut, six for another.

Your shopLive
So glad you loved your color, Maya! 💛 If you have a sec, a quick Google review means the world: ★ leave one here
Review request · playbook on
just left you five stars ⭐️⭐️⭐️⭐️⭐️
✓ Review collected
Asked of everyone

Why it earns its keep

It earns while you're with a client. A four-week regular and a six-week regular don't share a send time — each text lands when that person is due.

How it works

Simple to set up. Then it runs itself.

01

Switch on the ones you want

Welcome, comeback, birthday, rebook, review — each is a toggle. The AI writes them in your voice from your shop's details.

02

Each client gets their own clock

A four-week cut and a six-week cut don't share a send time. The AI reads your calendar, learns each person's cadence, and sends when they're due — or when they've slipped past their own window.

03

Then they run

Turn on the ones you want. After that they send to whoever is due — and every send still clears consent and quiet hours.

What it looks like

One feature, several jobs it does for you

Welcome series

Turn a brand-new contact into a first booking

The moment someone joins, the AI introduces you, sets expectations, and makes a first-visit offer — the nudge that turns a name on a list into a client in the chair.

Your shopLive
Welcome to Lumen Studio, Priya! 💛 Here's 15% off your first color — reply BOOK and we'll find you a time.
Welcome · fires on opt-in · playbook on
BOOK! do you have next week?
✓ Booked — Thu 2:00p · first color
New contact → first visit

Comeback offer

Win back the client who quietly drifted

When a regular slips past their usual window, the AI notices and sends a warm, personal comeback — before they rebook with whoever texts them first.

Your shopLive
We miss you, Maya! It's been 11 weeks since your balayage — come back this week and your gloss is on us 💫
Comeback · segment: lapsed · playbook on
ok you got me — Saturday?
✓ Booked — Sat 2:00p with Dana
Reactivated

Time to rebook

A four-week cut and a six-week cut don't get the same reminder

Waveship watches how often each person actually comes in. Nora gets the rebook text at four weeks; someone on a six-week cut gets it at six — same playbook, their clock.

Your shopLive
Nora — four weeks since your last cut, right on your usual. Sat 10 is open if you want it ✂️
Rebook · her cadence: 4 weeks · playbook on
yes hold 10 — that's my spot
✓ Booked — Sat 10:00a cut
On her cadence, not the shop's

Birthday & occasions

Show up on the days that earn loyalty

Birthdays, the anniversary of a first visit, a seasonal check-in — the AI times a little something to the moments that make a client feel remembered.

Your shopLive
Happy birthday, Priya! 🎂 Treat yourself this month — a free gloss add-on with any service, on us.
Birthday · auto-timed · playbook on
aww yes! booking this weekend 🥳
✓ Booked — Sat 1:00p
Birthday offer redeemed

What's included

AI Text Automations, in full

  • Welcome series that turns a new contact into a first booking.
  • Rebook and win-back fire on each client's own cadence — four weeks for one regular, six for another.
  • Comeback offer for clients who've lapsed past their usual window, not a shop-wide 90 days.
  • Review requests timed to the happy moment — asked of everyone, never gated.
  • Birthday, post-visit follow-up, and abandoned-booking nudges timed off your calendar.
  • Every automation drafted in your voice.

Start free

Let AI proactively secure your next booking via text

Describe your shop once. AI drafts the marketing texts.

14-day free trial · Every send stays compliant